Due to the nature of purchasing magic for the secret method, we are not able to issue refunds for merchandise sold. If you have an issue with the products such as damage during shipping, please reach out to [email protected] and we will do our best to make any adjustments if needed. If you have any issues with shipping or receiving your product, please reach out to us at [email protected] with your order number and we will get back to you as soon as possible. Thank you.